16 October 2003
As commentator Kim Clark says, companies should make things easier for stressed-out consumers -- but the private sector isn't always the most consumer friendly. So, frazzled consumers have donated time and expertise to help the rest of us out on the Net. Here are some "guerilla consumer pages":
- AB Tolls: Math whizzes have posted a calculator that figures out the cheapest long-distance company.
- Angie's List: Tired of lousy plumbers and pet-sitters, Angie Hicks created a list of more than 10,000 good and bad service companies.
- eBayersThatSuck: A New Jersey cop ripped off in an Internet auction started the to site help auction-goers avoid scams.